Light Process Company Online Privacy Practices
(Posted October 28, 2005)

Privacy and Data Security

At Light Process Company (LPC), your right to privacy and data security is a primary concern. That's why, when you visit our web site, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

Light Process Company is a proud participant in the BBB OnLine® Privacy Program. The BBB OnLine Privacy Program is backed by an organization noted for its expertise and experience in conducting successful national self-regulation programs, The Council of Better Business Bureaus. The mission of BBB OnLine is to promote trust and confidence on the Internet by advocating ethical online business practices. Further information about this program is available at http://www.bbbonline.org

This statement discloses the privacy guidelines for the Light Process Company web site. For more information about Light Process Company's privacy or information usage guidelines, contact us by email at info@lightprocess.com

The guidelines at this site are applicable only to this domestic Web site. Information submitted solely in a business capacity is not covered by these guidelines.

Light Process Company only asks for specific types of personal information.  In a few areas on this Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you: Register at the web site, Request a technical speciaifction sheet or product instruction sheet, Place an order, Provide feedback in an online survey, Request e-mail notification of your order status, Subscribe to a newsletter or a mailing list, or Request online technical support.

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, or customer number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

Light Process Company only uses your personal information for specific purposes. The information you provide will be kept confidential and used to support your customer relationship with Light Process Company. Among other things, we want to help you quickly find information and alert you to product updates, special offers, updated information and other new products and services from Light Process Company. Other agents or contractors of LPC who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Light Process Company. LPC may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you. You can opt-out of receiving further marketing from Light Process Company at any time. We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only Light Process Company (or agents working on behalf of LPC and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from Light Process Company by updating your personal user settings through the 'My Account' (once you are logged in).

Light Process Company will not disclose your personal information to any outside organization for its use in marketing without your consent. Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Light Process Company for the purpose of performing services for LPC.

Light Process Company wants to help you keep your personal information accurate. You can request the individual information that LPC has collected about you through the 'My Account' link (once you are logged in).

Internet Commerce. The online stores of this web site are designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Light Process Company is committed to data security with respect to information collected on this site. We offer the industry standard security measures available through your browser called SSL encryption. It has always been a Light Process Company practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience. New technologies are emerging on the Internet that help us deliver customized visitor experiences. At LPC, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using the website. Light Process Company has no desire or intent to infringe on your privacy while using this site.

Third-Party Sites. Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to www.LightProcess.com are not covered by this privacy statement.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Light Process Company cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

ContactLight Process Company.
If you would like to contact us for any reason regarding our privacy practices, please call, write, or email us at the following address:

Light Process Company
1631 Gillingham Lane / Suite100
Sugar Land, Texas 77478
phone: 281-530-3600
info@lightprocess.com